BetterHelp vs Headway for therapists
Choosing where to practice? What BetterHelp's and Headway's own pages tell clinicians, side by side: how you work with each, what each charges you and keeps, what each says about pay, credentialing and malpractice, each fact linked to the page that says it.
BetterHelp contracts you to treat the clients it sends you on its platform; Headway lets you keep your own practice and bills insurance for you. BetterHelp is free to join. Headway is free to join, but charges $9.99 per marketplace-client session from Nov 2026, and keeps 2.95% of private-pay sessions. BetterHelp prints pay from $43 to $70 per hour in its own job postings; Headway publishes no pay figure. BetterHelp bills under its own insurer contracts, so you do not panel with insurers yourself; Headway credentials you with insurers and says it takes anywhere from 3 weeks to 4 months to be approved. Neither provides malpractice insurance: you carry your own policy with either.
BetterHelp vs Headway: the short version
One line each. Open a platform for every fact it states.
| Platform | How you work with it | Contractor or employee | Cost to you | Pay it publishes | Insurance credentialing | Licenses | Open clinical roles today |
|---|---|---|---|---|---|---|---|
| BetterHelp | Network | Independent contractor (1099) | Free |
| You bill under its contracts | LCSW, LPC/LMHC, LMFT, Psychologist, Psychiatrist, PMHNP | 141 |
| Headway | Own practice, it bills | Your own practice | Free to join; $9.99 per marketplace-client session from Nov 2026 | No figure published | Credentials you | LCSW, LPC/LMHC, LMFT, Psychologist, Psychiatrist, PMHNP | 8 |
BetterHelp vs Headway, fact by fact
Each platform in its own words, from its pages for providers, its provider help center and its own job postings. Where a platform's pages are silent, we say so.
How you work with it
Contractor or employee
Cost to you
Private-pay sessions
BetterHelp
Its pages do not say.Pay
BetterHelp
BetterHelp's own job postings print hourly ranges for live sessions that differ by posting and state: $43 to $59, $43 to $70, and $55 to $70 per hour, and one posting prints an annual range of $52,000 to $81,900 for 25 to 35 hours a week. Postings say therapists can earn up to 33% more per session for insurance clients, and the contractor terms say compensation is as outlined in a Counselor Guide that the group may change at any time. BetterHelp's own advice article says it does not share payment details until onboarding and describes engagement-based rather than hourly pay, which differs from the hourly ranges in its postings.- $43 to $70 per hour (Mental Health Counselor (New Comp & Benefits), listed for all 50 states and DC, remote)
- $43 to $59 per hour (Licensed Clinical Mental Health Counselor- Remote, Utah - Remote)
- $55-$70 per hour (Licensed Clinical Social Worker - Remote, District of Columbia)
- 2 more figures
When you are paid
BetterHelp
Compensation is paid weekly.Insurance credentialing
Clients
Schedule and caseload
Malpractice insurance
In person
What it provides
Requirements
Where
Benefits
Headway
Its pages do not say.Licenses
BetterHelp
Clinical social workers, Licensed counselors, Marriage and family therapists, Psychologists, Psychiatrists, Psychiatric nurse practitioners Not pre-licensed or associate clinicians.The rate Headway does not print
Headway prints no per-session rate: what you are paid depends on your license, your state and the client's insurer. Medicare's schedule is public, so it is the reference point to ask against.
| Session | LCSWs, LMFTs, LPCs | Psychiatric NPs, PAs | Psychologists, psychiatrists |
|---|---|---|---|
| 90837 (60 minutes) | $125.25 | $141.95 | $167.00 |
| 90834 (45 minutes) | $85.43 | $96.82 | $113.90 |
Computed from CMS's fee schedule files and the shares in CMS's mental health booklet. Medicare adjusts every amount for where you practice, and commercial insurers set their own rates. Medicare rates in your state
BetterHelp vs Headway for therapists: questions, answered
- BetterHelp vs Headway for therapists: what is the difference?
- BetterHelp contracts you to treat the clients it sends you on its platform; Headway lets you keep your own practice and bills insurance for you. BetterHelp is free to join. Headway is free to join, but charges $9.99 per marketplace-client session from Nov 2026, and keeps 2.95% of private-pay sessions. BetterHelp prints pay from $43 to $70 per hour in its own job postings; Headway publishes no pay figure. BetterHelp bills under its own insurer contracts, so you do not panel with insurers yourself; Headway credentials you with insurers and says it takes anywhere from 3 weeks to 4 months to be approved. Neither provides malpractice insurance: you carry your own policy with either.
- Who pays more, BetterHelp or Headway?
- BetterHelp: BetterHelp's own job postings print hourly ranges for live sessions that differ by posting and state: $43 to $59, $43 to $70, and $55 to $70 per hour, and one posting prints an annual range of $52,000 to $81,900 for 25 to 35 hours a week. Headway: Headway prints no rate schedule publicly. Ask each for the rate for your license, state and insurers, in writing, before you sign. For reference, Medicare's 2026 national amount for a 60-minute session (90837) is $125.25 for an LCSW, LMFT or LPC, $141.95 for a psychiatric nurse practitioner and $167.00 for a psychologist or psychiatrist, before the adjustment for where you practice.
- Is BetterHelp or Headway cheaper for therapists?
- BetterHelp: BetterHelp's job postings say it collects no fees from the therapist. The contractor terms add that the contractor bears their own overhead and out-of-pocket expenses and supplies their own equipment. Headway: Joining is free, but Headway's help center announces a $9.99 service fee on every appointment with a new client who found you through its marketplace (its matching, its ads, its booking team, a connected health plan or health system, or its AI integrations such as ChatGPT), starting state by state in November 2026 and in every state by the end of 2026. The fee applies to insurance and private-pay sessions for as long as you see that client, and is deducted from your payout; clients you add yourself, clients who book through your direct link, and clients who reach your profile on their first visit from a search engine (not an ad) carry none. Headway's payout for a private-pay session deducts 2.95% of your session rate for payment processing and its cost of supporting the session. There is no fee when the client pays by bank account.
- How does credentialing work at BetterHelp and Headway?
- BetterHelp: BetterHelp's contracting group holds the payor contracts and may enroll the clinician with insurers on their behalf, so the clinician does not panel with insurers individually. One posting says 'No insurance paneling and zero fees'. Headway: Headway credentials you itself with insurers through its own payer agreements; credentialing you completed on your own with a carrier is not honored through Headway. Headway's help center puts the wait for approval at anywhere from 3 weeks to 4 months, and up to 8 weeks more for insurers to add you to their systems before you are paid.
- How often do BetterHelp and Headway pay therapists?
- BetterHelp: Compensation is paid weekly. Headway: Paid twice a month, on the 15th and the last day of the month.
- Are BetterHelp and Headway therapists contractors or employees?
- BetterHelp: BetterHelp's US terms state that all contractors under them are independent contractors, not employees, and that the group issues 1099 forms where applicable. Headway: You keep your own practice; Headway's pages describe providers keeping their practice in one place on Headway and do not describe them as its employees.
- Do BetterHelp or Headway provide malpractice insurance?
- BetterHelp: The clinician must carry their own professional liability insurance, and the terms require certificates of insurance within three days of a demand. Headway: Every provider must buy their own professional liability insurance; minimum limits vary by state and license type. Headway does not require being named an additional insured.
- Can pre-licensed or associate clinicians join BetterHelp or Headway?
- BetterHelp does not accept pre-licensed or associate clinicians. Headway's pages do not say.
- Can you see clients in person through BetterHelp or Headway?
- BetterHelp: Services are rendered remotely, and the application page's comparison table answers 'No' to seeing clients in person through BetterHelp. Headway: You can see clients in person at an office location you list on Headway, as well as by telehealth. In-person visits in a client's home are not supported.
Know when BetterHelp or Headway changes its pay or terms
We re-check what every platform pays, charges and requires each month. When one changes, you get one short email saying what changed and where.
Paid AI-training work for clinicians
AI companies hire licensed clinicians as remote contractors to write and grade mental-health material for their models: 8 roles open today, at $45 to $155 an hour as posted.
Building your own practice instead?
The Practice Academy, from Practice of the Practice, is a paid membership with courses, coaching and a community for therapists starting or growing a private practice. Referral link: OnlineTherapy.me earns a fee from Practice of the Practice if you join through it. It never changes what these pages report about any platform.
Spending evenings on notes?
Blueprint is AI software for therapists that drafts progress notes, treatment plans and client letters, and handles claims and eligibility; it runs alongside the EHR you already use or as its own all-in-one EHR. Referral link: OnlineTherapy.me earns a fee from Blueprint if you join through it. It never changes what these pages report about any platform.